Terms of service
SHIPPING OUTLINE
- Free shipping over $280 USD for USA.
- Shipment within 2-7 days. There may be some delays due to large order or holiday season.
- All orders are shipped from our warehouse in China.
- Customs and Brokerage charges for shipping to the USA will be borne by us.
- We reserve the right to use a comparable shipping method when necessary.
USA Shipping Policy
Order over $280USD
- Express Shipping (DHL/FEDEX/UPS)
- You will receive the goods in 7-12 days (subject to local custom delays).
Order less than $280USD need pay more $25
Damage/ Missing / Defective
- Please report damaged, missing, or defective within 48 hours.
Tracking Information
- Tracking number will be sent via email at the time of shipment or as soon as they are available. We will monitor closely of your parcel status to ensure smooth delivery.
Packing
- We wrap all items separately by using adequate cushioning material.
Still have questions?
- If you have any questions or concerns about our Shipping Policy, please contact us. crystalwholesaler@163.com